Export to Image

Support

Hi, I downloaded and installed the new version 11.52.

When I export a diagram use case to image (.JPG or .PNG), then the file is not readble.

30 March 2018 10:31:39 Marco

Dusan Rodina - softwareideas.net 2 April 2018 12:06:37

Hi, we were not able to reproduce this issue. Could you send us an example file with diagram you try to export to our email softwareideas@softwareideas.net?

Does the export work for other diagrams for you?

What operating system do you use?

Did the problem appear only in the new version and does it work for you in the previous one?

Anonymous 10 April 2018 12:22:10

RE:

Sorry, but now I don't have the problem.

On that time I could not export to PNG/JPG, but only in PDF.

I do not understand why, but since the day after he has not given me the problem.

Thank for the support

Dusan Rodina - softwareideas.net 10 April 2018 12:38:08

RE: RE:

You are welcome. In case of any problem in the future, do not hesitate to let me know.